FAQ

The Facility

We are located in the Gardiners Town Centre, located at 500 Gardiners Road, Unit 12A.

We have plenty of free parking!

The Escape Rooms

An escape room is a live-action adventure. You will be "locked in" for while you work with your team to find clues, solve puzzles, open locks, and escape!

Our booking system requires a deposit of $56.50 in the case of a no-show or cancellation within 48 hours. If you cancel before 48 hours, you will be refunded the $56.50 fee. Your team can pay individually or as a group upon arrival.

Cash, credit, debit.

No! They are never locked. You're always able to leave the room in case of an emergency or if you need to use the restroom!

Our games are one hour long.

This depends on the game. We recommend a team size of between 4-6 people for all of our games. Seven Dwarfs: Mining Mission has a capacity of 3-14 players.

No! We have decided to make all of our games private bookings. This means, as soon as there is a booking made for the game, no one else will be able to join your group. It will just be you and your team playing the game.

It is $25+tax per person.

None of our games are scary. Wonderland is a family-friendly facility.

We have a minimum age of 5 for those that will participate in the game, children under 5 are free for the escape. We do ask that kids under the age of 11 be accompanied by at least one adult while playing the game.

Our space accommodates any physical ability restrictions. Please contact us to make arrangements.

If we're open and have space, yes! We're open by appointment only, so we highly suggest making a reservation in advance so we're ready and open for you!

The Board Game Cafe

We charge a board game library fee only for patrons that play board games. If you want to come to the lounge to enjoy a drink or bite, you will not be charged “cover”. This board game library fee will allow us to keep all of our games replenished and in working order. It also covers your seat for an unlimited amount of time as long as you are in the cafe playing games. If you leave and come back later in the day to play more board games, you will be required to pay the $5 board game library fee again. If a Board Game Curator is available, they will also be able to help teach you some games!

If you have an escape room booking with us, you will be able to play board games for free without cover 1 hour before and after the booking, if space is available!

No! If you’re dropping by to grab a drink, study, read, etc., you do not have to pay the $5 board game library fee. We ask that you be considerate of how long you are occupying a table.

YES! We are a family friendly facility. Children under the age of 2 are free with a paying adult.

Tables will be first come first serve for groups of 8 players or less. If you have a group larger than 8, please send us an email at hello@wonderlandkingston.com to reserve.

Yes, but you will still be required to pay the $5 board game library fee, and you will need to check your personal game in/out. The $5 board game library fee helps us stay open. We don’t want your games to get mixed in with ours, so we ask that you check your game in with a curator when you arrive, then check it out as you leave.

We host events such as meetups, tournaments, high tea, trivia and more!

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